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Terms & Conditions

Effective Date: 2026-03-10

This website and service are operated by Jin Lin (trading as HorizonAI). By accessing or using our services, you agree to the following Terms & Conditions.

1. Service Description

VoxPope provides tools for analyzing publicly available social media content and generating research insights based on user-generated content.

Our service is designed to support:

  • Market research
  • User insight analysis
  • Evidence-based decision making

We do not provide bulk access to raw social media data or operate as a data resale service.

2. Data Sources

Our analysis is based on publicly available content from platforms such as Facebook, X (Twitter), Reddit, and Instagram.

We may utilize third-party infrastructure providers (e.g. Bright Data) to access publicly available data. We do not claim ownership of third-party content.

3. Nature of Output

VoxPope provides aggregated insights, analytical summaries, and limited reference links to original public content.

Users acknowledge that outputs are for informational purposes only, VoxPope does not guarantee accuracy or completeness, and users are responsible for their own business decisions.

4. Restrictions on Use

You agree not to use the service to collect or extract personal data at scale, resell or redistribute raw data, use the service in violation of any third-party platform terms, or attempt to reconstruct datasets from analysis outputs.

5. Account & Access

You are responsible for maintaining account security and all activities under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

6. Payments

Payments are processed by Paddle, our Merchant of Record. By purchasing, you agree to Paddle's terms and policies. Pricing is clearly displayed at checkout.

7. Intellectual Property

All software, algorithms, and analysis methods are provided as part of services operated by Jin Lin (trading as HorizonAI). Users retain ownership of their input data but grant us a limited license to process it for service delivery.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, and our total liability shall not exceed the amount paid for the service.

9. Modifications

We may update these Terms at any time. Continued use of the service constitutes acceptance.

10. Contact

For questions, contact: support@voxpope.com